FAQ

1. What about patient information security (HIPAA)?

The PAS System maintains no identifiable patient information and poses no HIPAA patient data security issues.
 
The bar coded Rx number is stored in our system, but nothing identifying individual patient information can be determined by that Rx number. 

Our system tracks and records the following information:

• Who dispenses the medication
• What medication was dispensed
• What dosage was dispensed
• The quantity dispensed
• The date and time it was dispensed
• The lot number
• The expiration date

2. What is involved with Installation and training?

Installation and training are accomplished the very first day.

3. Will my Pharmacy Management System be compatible with the PAS System?

Yes, your new Pharmacy Automation System is compatible because it does not interface with your software system.   It is a stand-alone system.  It accepts all input from your standard printed Rx barcode and stores the captured data in a standard spreadsheet format.

Consequently, it is required that your pharmacy’s computer system have the capability to generate an Rx barcode to scan.  This barcode sends the required information to dispense medication

4. What is the time frame for delivery after my order is placed?

Typically systems are shipped within three (3) to eight (8) weeks after receipt of order.

5. Can Service Plans be purchased?

Yes, service and support plans are available.

6. Can more than one PAS model be used in a single location?

Yes. In fact, multiple cabinets can be utilized for even greater efficiency and inventory control.  Each machine can be operated individually – allowing more than one pharmacist or technician to dispense simultaneously – further increasing your pharmacy’s output.